Routh Studios LLC/The Routh Collection is not responsible for any packages that are lost, damaged or for shipping delays once the package has left our warehouse and has been picked up by UPS or USPS
Production Time Non-personalized items such as boxed Christmas cards that are in stock generally ship within 1-3 business days, excluding holidays. Expedited shipping options are available during your checkout process.
Personalized items Please allow 2-5 business days for production of personalized items. The schedule to print and ship personalized items is determined by: 1. The date we receive your approval of the final proof 2. The ship date requested on your order 3. Seasonal production schedules. More time may be necessary for personalized Christmas cards ordered after November 1st.
Shipping Time The amount of transit time for the shipping process depends on your location and the shipping method (UPS or USPS). Expedited shipping options are available during your checkout process. Orders are shipped from our facility in Louisiana.
UPS: UPS Ground orders shipped to addresses in Louisiana normally take 1 business day in transit. UPS Ground orders shipped to Texas take 1-3 days in transit (1 day for the Houston Area, 2 days for the Dallas Area and 3 days for El Paso Area.