Frequently Asked Questions

General Questions:

Can I come into your store? Or are you an online store only?
Routh Studios/Routhcollection is an online/mailorder business only.

What is your personalation and volume pricing?

Volume discounts are given for the purchase of a single design as follows:

5% for 100+ cards, 10% for 500+ cards, 15% for 1000+, 20% for 2000+, and 25% for 5000+.   These volume discounts are reflected in the pricing for personalized products as well.

How far in advance should I order my stationery?

Lead times vary, but we recommend you order as soon as you have enough details to complete your wording. If you have a RUSH request, please contact us so that we may recommend a solution.

Can I re-order stationery that I have already personalized?
Yes, you can. Please contact us with your requirements and we can advise you on how we will proceed with your reprint. Be prepared to place a new order as we DO NOT keep any of your payment information in our system.

Click the links below for more detailed questions for the following topics:

Payment and Ordering

Shipping and Production Time

Personalization Questions

Security & Privacy Policy